Limited liability company (hereinafter – LLC) “ActusQ” as a personal data controller and/or processor (depending on who controls the data), is obliged to protect the confidentiality and privacy of the information entrusted to it.
1. Contact information
LLC “ActusQ” united registration no. 44103028221 (hereinafter – ActusQ), legal address: Valmieras iela 20A, Cēsis, Cēsis region, LV-4101.
ActusQ contact information regarding personal data processing: actusQ@actusQ.lv.
2.1 physical persons – customers, their employees and other users of the service (including potential, former and existing), as well as to third parties who receive or pass on ActusQ any information relating to the provision of services to a natural person;
2.2. ActusQ web site visitors;
(hereinafter referred to collectively as “Clients”).
3. Purposes of personal data processing
Generally, ActusQ intends to process only personal data provided by our website visitors voluntarily so that we can only provide information and / or services to these visitors, including
3.1. perform customer verification;
3.2. contract processing;
3.3. to transfer the necessary information to lawyers for taking measures before the conclusion of the contract;
3.4. to transfer information to a third party to ensure the performance of the service by prior agreement;
3.5. to transfer information to a third party to verify the accuracy of the data and / or to prevent the use of and the legalization of proceeds from crime;
3.6. billing administration;
3.7. for other specific purposes for which the Client is informed at the moment he provides the relevant data to ActusQ;
3.8. information to the state administration institutions in cases and in the extent specified in external normative acts.
ActusQ collects only personal data that is needed to fulfill your request. If additional information is required, the provision of which is optional, it will be communicated to you at the time of obtaining the information.
4.Legal basis for the processing of personal data
Laws ActusQ allows processing of personal data if it has a legitimate basis. At the same time, statutory acts oblige ActusQ to explain this legal basis and therefore we explain that we will process personal data on the following grounds:
4.1. in connection with the employment of a person;
4.2. The establishment and execution of a contractual obligation, that is, to enable ActusQ to fulfill contractual obligations entered into, or to take the necessary steps prior to the establishment of a contractual obligation;
4.3. to fulfill legal obligations, i.e. to enable ActusQ to fulfill its obligations under regulatory enactments, for example, to calculate taxes or provide information to competent authorities;
4.4. ActusQ’s legitimate interests. The following legitimate interests include the conduct and development of ActusQ’s commercial activities, among them:
4.4.1. to provide information and / or services to persons visiting our website,
4.4.2. to answer questions, requests submitted through the websites www.agriland.lv.
4.4.3. to implement and analyze marketing activities
4.4.4. to prevent fraud or other criminal activities and to protect our IT systems,
4.4.5. research to improve ActusQ’s knowledge and understanding of the real estate sector trends as well as be able to offer appropriate services for the efficient execution of administrative and technical functions,
4.4.6. legal procedures, such as a debt recovery case, where a natural person owes money to the manager and personal data is processed to recover the debt.
4.5. ActusQ needs to protect the vital interest of another person;
4.6. if it is necessary in the public interest or for official purposes;
4.7. Obtained explicit consent from the Client, i.e. in some cases, ActusQ will request a specific authorization to process the data.
5. Processing of personal data
Information technology is being used to process Client’s data. ActusQ uses the available financial, technical and organizational solutions to prevent existing data processing risks.
ActusQ may authorize ActusQ Group companies or co-operation partners to perform the required services with the Customer for the quality and effectiveness of their commitment. ActusQ Group companies and co-operation partners processing Customer’s personal data are considered processors and ActusQ has the right to transfer the necessary Customer data to the extent necessary for the successful execution and execution of a specific task.
ActusQ Group companies and co-operation partners observe data protection policy and Customer data is used only for the execution of a signed agreement.
6. Protection of personal data
Data Security for ActusQ is an essential prerequisite. In order to successfully ensure unauthorized access to Customer’s personal information, ActusQ:
6.1. employees are informed and trained on data privacy and protection;
6.2. operating system is updated regularly;
6.3. has installed a firewall and antivirus software;
6.4. controls data access;
6.5. uses recognized business management software to store data;
6.6. stores paper documents in closed compartments;
6.7. other protective measures are in place in accordance with the possibilities of financial, technical and organizational resources.
7. Categories of recipients of personal data.
ActusQ does not disclose Client data to third parties except in the following cases:
7.1. when the Customer has given an explicit consent to the disclosure of the data;
7.2. when the Third Party must transfer the data in the framework of a signed agreement;
7.3. In external regulatory enactments intended persons upon their legitimate request, in accordance with the procedure and amount specified in external regulatory enactments;
7.4. in the cases specified in external law, in protecting the legitimate interests of ActusQ, for example by appealing to a court or other public authorities to defend their legitimate interests.
8. Access to personal data by third-country entities
In certain cases, when the Customer’s data is necessary to transfer, store or process in places outside of Latvia and the European Economic Area, and these countries do not offer an equivalent level of personal data protection, ActusQ will provide additional data protection measures:
8.1. transfer them to countries outside the EEA that ensures the same level of data protection as EEA. More information can be found on the European Commission’s Justice website;
8.2. by concluding a contract with the data receiver on the implementation of equivalent data privacy standards. More information is available on the European Commission’s Justice website;
8.3. transferring data to organizations that are part of the Privacy Shield list. The privacy shield ensures that the data privacy standards for data that are sent from EU to US are provided equivalent to those established in EEA countries
9. Duration of personal data storage
Duration of data storage will depend on the type of contract and the type of service requested. The duration of the storage may be longer than the duration of the contract and the provision of the service, if required by national laws and regulations, as well as for ActusQ and the Customer to realize their legitimate interests or until the Customer’s consent to the processing of such personal data is in force, unless another legal basis for the processing is in place. .
10. Access to personal data and other Customer’s rights
The Customer has the right to:
10.1. Obtain information about personal data in the ActusQ and how they are used;
10.2 request the correction of personal data if the existing information is incorrect, inaccurate and incomplete;
10.3 request the deletion of personal data (the right to be forgotten) in the following cases:
10.3.1. personal data is processed without justification after expiry of the contractual term;
10.3.2. if the reason for the data processing right is the Customer’s consent and it is withdrawn;
10.3.3. if the Customer considers that the data is being processed without the legal basis;
10.3.4. ActusQ data processing is performed on the basis of legitimate interest, but the Client opposes it and ActusQ has no compelling and substantial reason to allow it to continue;
10.3.5. it is necessary to fulfill legal obligations.
10.4 The Customer has the right to restrict data processing activities if it is considered that:
10.4.1. personal data is inaccurate;
10.4.2. ActusQ personal data is no longer needed, but the Client needs it to establish, implement or defend a lawsuit;
10.4.3. if the Client has objected to the use of ActusQ personal data;
10.5 The Customer is entitled to request a copy of personal data provided in electronic form. Such right applies to the information provided by the Customer necessary for performance of the contract and information the use of which requires the consent of the Customer;
10.6 The Client has the right to object to the processing of the Client’s personal data if ActusQ relies on legitimate interests or tasks of public interest in order to make processing legal. In the event of a Customer’s objection, ActusQ will make an assessment of which interests are considered more important, i.e. to determine whether ActusQ rights prevail and in such a case allowing ActusQ to continue processing personal data;
10.7. ActusQ ensures the fulfillment of data processing and protection requirements in accordance with regulatory enactments and, in the event of a Customer’s objections, takes the necessary steps to resolve any disputes that arise. If the dispute fails to resolve, the Client has the right to contact the Data State Inspectorate for the protection of his rights.
11. Customer’s consent to data processing and the right to withdraw it
11.1 The Client agrees to the processing of personal data, the legal basis of which is consent, by electronically filling in ActusQ contact form on the homepage, by writing in e-mail, meeting with ActusQ service providers, including co-operation partners, to conclude an agreement with ActusQ;
11.2 The Client can withdraw at any time the consent given, by coming to the office or sending an application in writing to Valmieras street 20A, Cesis, Cēsis region, LV-4101 or electronically to the actusQ@actusQ.lv. Upon re-receipt, processing of data, based on the Customer’s consent, will no longer be performed;
11.3. Withdraw of access does not affect data processing performed at the time when the Customer’s consent was valid;
11.4 Withdrawal of consent can not interrupt data processing performed on the basis of other legal grounds;
11.5 ActusQ communicates with the client using the type of communication indicated by the Customer.
12. Commercial communications
12.1. commercial materials are made in accordance with the Client’s consent or in accordance with the provisions of external regulatory enactments;
12.2. the Client can give consent to receive commercial material on the ActusQ homepage by completing the Contact Form, by e-mail, in writing at the ActusQ premises, by signing a service contract;
12.3. consent is valid until its written withdrawal, it can be done:
12.3.1. by sending an email to – actusQ@actusQ.lv;
12.3.2. in ActusQ office;
12.3.3. by clicking on the automated opt-in option included in each commercial message sent.
13. Website visits and cookie processing
13.2. ActsusQ websites may have links to third party websites that have their own rules of use and personal data protection, for which ActusQ is not liable;